Parts Town has acquired 86 Repairs, bringing together two Chicago-area companies focused on a part of restaurant operations that often gets less attention than POS, loyalty or AI ordering, but can have an immediate impact [...]

GoTab has acquired Fishbowl, adding one of the restaurant industry’s longest-running guest marketing and loyalty platforms to a commerce ecosystem built around POS, ordering, payments, kiosks, mobile ordering, RFID and multi-vendor venue operations. Financial terms [...]

A recent wave of restaurant app launches, app relaunches, loyalty upgrades and app-centered promotions shows how quickly the role of the branded restaurant app is changing. For years, the basic promise was convenience: order ahead, [...]

Restaurant discovery and restaurant operations used to be treated as separate parts of the business. A guest found a place to eat, read reviews, looked at photos, checked hours and maybe called to ask a [...]

Restaurant point-of-sale systems used to be judged mainly by how well they handled orders and payments. A server entered an order, the kitchen received it, the guest paid and the transaction moved into the day’s [...]

Dishio, the AI growth engine for restaurants, has surpassed 350 restaurant customers in its first year of business. The platform helps operators capture and unify guest data, increase retention, and drive measurable repeat revenue. Restaurants [...]

Restaurant operators have no shortage of data. POS systems capture sales. Scheduling platforms track labor. Inventory tools record stock movement. Accounting systems show financial results. Guest feedback arrives through review sites, surveys and social channels. [...]

Restaurant commerce has become more complicated than the traditional point-of-sale transaction. Guests order at counters, tables, kiosks, websites, mobile devices and third-party marketplaces. They pay with cards, wallets, QR codes and contactless devices. Operators manage [...]

Voice ordering has become one of the clearest examples of artificial intelligence moving from restaurant experimentation into daily operations. Phones still ring during peak periods. Drive-thru lanes still back up. Guests still ask menu questions, [...]

Independent restaurants are often asked to compete like large chains without the same internal technology teams, marketing departments or operational resources. They need reliable point-of-sale systems, direct online ordering, third-party delivery integrations, loyalty programs, marketing [...]

Restaurant operators are entering another year defined by high costs, unpredictable traffic, labor pressure and value-sensitive guests. Technology decisions are increasingly being judged by whether they help improve profitability, simplify daily work and give operators [...]

Delivery has become a permanent part of the restaurant business, but profitability remains a major challenge. Third-party marketplaces can generate demand, yet they often come with high commissions, limited guest-data access and less control over [...]

Restaurants and foodservice brands are increasingly competing beyond the plate. A successful restaurant concept may expand into branded sauces, frozen meals, packaged snacks, beverages, meal kits, retail products, grab-and-go items or private-label foodservice lines. Convenience [...]

Restaurant operators are managing more complexity than ever across the guest journey. Orders now come from dining rooms, drive-thru lanes, mobile apps, websites, kiosks, catering channels, delivery platforms and servers carrying handheld devices. Every transaction [...]

Restaurant technology conversations often focus on artificial intelligence, ordering platforms, POS systems and guest data. Yet for many operators, one of the most visible and practical technology upgrades sits directly above the counter. Menu boards [...]

Restaurant discovery has become more fragmented, visual and competitive than ever. Guests no longer find restaurants through a single channel. They search on Google, browse social media, read reviews, compare menus, ask AI tools for [...]

Restaurant payments used to be treated largely as a back-end function. The guest paid, the transaction was processed and the operational story moved on. That model no longer reflects how restaurants operate. Payments now sit [...]

For decades, beverage service in restaurants and foodservice environments has followed a familiar model. Operators purchase bottled water, canned beverages and packaged drinks, store inventory, replenish coolers, manage deliveries and absorb the costs associated with [...]

Miso Robotics, the Pasadena, California-based company behind the Flippy automated fry station, has acquired the technology and intellectual property of Zume Pizza, one of the most heavily funded and closely watched food robotics startups of [...]

For much of its history, Square was primarily associated with payment acceptance. The company’s compact card readers helped democratize electronic payments for millions of small businesses and changed how merchants thought about commerce technology. Today, [...]

For years, restaurant loyalty programs were largely transactional. Guests earned points, accumulated rewards and redeemed offers. While those programs helped drive repeat visits, they often provided only a limited view of customer behavior and offered [...]

Over the past decade, restaurants have invested heavily in technologies designed to improve digital ordering, mobile commerce, guest engagement and delivery operations. Online ordering platforms, mobile apps, loyalty programs and third-party delivery marketplaces have fundamentally [...]

The restaurant technology industry arrived at McCormick Place last month with a message that was hard to miss: the next phase of restaurant innovation is becoming more operational, more automated and more closely tied to [...]

For years, conversations about restaurant automation focused primarily on labor savings and operational efficiency. While those objectives remain important, a new generation of hospitality technology companies is expanding the conversation. Increasingly, operators are exploring automation [...]

Outdoor dining has evolved from a seasonal amenity into a strategic business asset. Restaurants, hotels, resorts and entertainment venues have invested heavily in patios, rooftop lounges, poolside dining areas and open-air gathering spaces, recognizing that [...]

Much of the restaurant industry’s recent innovation has centered on software, artificial intelligence, automation and digital guest experiences. Yet for many operators, some of the most meaningful operational improvements still originate in the kitchen itself. [...]

Restaurant innovation is often associated with artificial intelligence, automation, digital ordering platforms and emerging guest-facing technologies. Yet for many operators, success still depends on something far more fundamental: the ability to run a kitchen efficiently, [...]

For decades, commercial ovens were evaluated primarily on their ability to cook food consistently and reliably. Today, restaurant operators expect far more. As labor shortages persist, food costs remain elevated and multi-unit brands continue seeking [...]

The restaurant industry’s digital transformation extends far beyond mobile apps, loyalty platforms and online ordering systems. Increasingly, operators are rethinking the physical environments where guests interact with their brands. From drive-thru lanes and digital menu [...]

Restaurant automation is often associated with futuristic robotics, autonomous kitchens and ambitious visions of fully automated foodservice operations. Yet many of the most impactful innovations emerging today are designed to solve far more specific problems. [...]