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  "path": "/management/2026/06/after-long-waits-at-the-social-security-administration-its-chief-says-things-are-getting-better/",
  "publishedAt": "2026-06-09T21:57:29.000Z",
  "site": "https://federalnewsnetwork.com",
  "tags": [
    "Agency Oversight",
    "All News",
    "Congress",
    "Financial Management",
    "IT Modernization",
    "Management",
    "Technology",
    "Workforce",
    "Donald Trump",
    "Frank Bisignano",
    "House Ways and Means Committee",
    "Social Security Administration",
    "Social Security Administration Office of the Inspector General"
  ],
  "textContent": "Bisignano stated that the SSA has cut phone wait times by 75% under his leadership, fixed frustrating website issues and served 50% more people.",
  "title": "After long waits at the Social Security Administration, its chief says things are getting better"
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