The Deputy Did What It Was Told

In March 2026, Meta launched an AI-powered support chatbot for Instagram. It promised "solutions, not just suggestions" — automated account recovery, 24/7, no wait.

By June, hackers had used it to take over the Obama White House Instagram account, the U.S. Space Force Chief Master Sergeant's account, Sephora, security researcher Jane Manchun Wong's account, and…