If I cannot get an upgrade — and I cannot, as I have no status, in any aspect of my life — I would like us to suffer more equally when we travel.

Spoiler alert: There was no miracle.

After two stints in bankruptcy, the low-cost airline shut down early Saturday. Here’s what travelers should know about rebooking and refunds.

As artificial intelligence makes many tasks easier, the human work of cajoling, arm-twisting and reassuring appears to be rising in importance.

Airlines used to give away most of their nicest seats, but they have increasingly found ways to persuade people to pay a lot for them.