Government intent and service delivery don’t always connect early enough, and even when they do, alignment can waver during delivery.

At the Public Design Conference (part of World Design Congress Design Safari) in September 2025, policy and design teams from the UK and Canada joined forces to explore this common challenge.

_This post is part of a series aboutpublic design patterns. They…

When international teams from Colombia, Canada, India, Peru, and the UK gathered for the Public Design Conference in September 2025, as part of the World Design Congress Design Safari, we found that we have common challenges.

‘ Declining public trust, obstacles to civic participation, and communities feeling unheard

From the outset, we agreed that we needed to move beyond consultation…

At the end of each planning year, I always find myself asking the same question: what has actually changed?

Have we simply been busy? Or have we made real progress?

Looking back on 2025-26, I think we can say that this has been a year of real progress for the Policy Design Community.

A few years ago, policy design was still a relatively niche idea in government. There were talented people…

All nations have police services, and there is rich local diversity in how they operate. By working together, people who design policies and services for policing can learn from each other to achieve better outcomes.

The first-ever Public Design Conference (part of the World Design Congress Design Safari) contacted our team at the end of May 2025.

The conference was focused on identifying…

Finding design patterns for welfare that work for all nations just isn’t that easy.

When our diverse group of international government design teams couldn't find common patterns, we pivoted towards something potentially more valuable: a shared framework that helps any government think systematically about design at every scale.

_This post is part of a series aboutpublic design patterns.…