I’ve lost count of how many clients have called frustrated, not because their managed services provider (MSP) was missing SLAs, but because meeting every SLA still wasn’t helping employees do their jobs. Tickets close on time, uptime stays above target, and scorecards are green across the board yet employees remain frustrated by broken processes, recurring issues, and support that feels…
Ericsson saw 6% organic growth in Q1 2026, but slumped 10% in real terms with currency swings, divestment costs, and higher AI chip prices – causing it to miss targets. Network sales in EMEA and APAC made up for a…
New 5G SA architecture will allow for the development of end-to-end network slicing In sum – what to know: Standalone shift – Proximus has launched a 5G standalone network, moving beyond 4G-dependent architectures to enable more advanced network capabilities. New…